Effective Date: Feb 10, 2023
At Cibanos.com, we are committed to protecting the privacy of our customers. This privacy policy explains how we collect, use, and disclose personal information in connection with our e-commerce marketplace for CBD hemp products.
We may collect the following types of personal information from you:
Contact information (such as name, email address, and phone number)
Shipping and billing information (such as address and payment method)
Demographic information (such as age and gender)
Purchase and order history
Communication preferences
We collect this information when you register for an account, place an order, sign up for our newsletter, or communicate with us through our website or social media channels.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How We Use Your Personal Information
We use your personal information to:
Process and fulfill your orders
Communicate with you about your orders and provide customer support
Send you marketing communications and newsletters (if you opt-in)
Conduct research and analysis to improve our products and services
Prevent fraud and other illegal activities
Comply with legal requirements and enforce our policies
We may also use your personal information in an aggregated or de-identified form for research and analytical purposes.
How We Share Your Personal Information
We may share your personal information with the following types of third parties:
Service providers who help us operate our business (such as payment processors and shipping carriers)
Marketing partners who help us promote our products and services (if you opt-in to receive marketing communications)
Government authorities or law enforcement agencies, if required by law or necessary to protect our legal rights
Other third parties, with your consent
We do not sell or rent your personal information to third parties.
How We Protect Your Personal Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, and misuse. We use industry-standard security measures to safeguard your personal information, including secure sockets layer (SSL) technology for sensitive information such as payment.
However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Your Choices and Rights
You have the following choices and rights regarding your personal information:
You may update or correct your personal information by logging in to your account or contacting us.
You may opt out of receiving marketing communications by following the instructions in the communication or contacting us.
You may request access to or delete your personal information by contacting us. We will respond to your request under applicable laws.
You may have additional rights under applicable laws, such as the right to restrict or object to specific processing of your personal information.
Children’s Privacy
Our website is not intended for children under the age of 21. We do not knowingly collect personal information from children under 21. If you are a parent or legal guardian and believe we have collected personal information from your child, please get in touch with us.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will post the updated privacy policy on our website and indicate the latest revision date.
Contact Us
If you have any questions or concerns about our privacy practices, please get in touch with us at support@cibanos.com.
Thank you for choosing Cibanos.com.